Shipping Policy
Rates calculated by weight and destination, shipped from the US
How shipping is calculated
Shipping is calculated at checkout based on the combined weight of the items in your order and your delivery address. There is no free shipping tier - every order includes a shipping charge, shown as an estimate in your cart and finalized once you enter your address at checkout.
Standard shipping to the 48 contiguous states starts at $5.99 plus $0.99 per pound. Orders shipping to Alaska, Hawaii, and Puerto Rico start at $20.99 plus $0.99 per pound, reflecting the higher cost of shipping to those destinations.
Where we ship
We currently ship to addresses within the United States, including Alaska, Hawaii, and Puerto Rico.
Processing and delivery
Orders are typically processed within 1-2 business days. Delivery times vary by destination and carrier and are in addition to processing time. You'll receive tracking information by email once your order ships.
Packaging
Every piece is carefully packed to protect natural marble and onyx in transit. If your order arrives damaged, contact us and we'll make it right - see our Return Policy for details.
Questions
Contact us at support@laonyx.com or call +1 425 448 6100 (Monday - Friday, 9am - 6pm EST) with any shipping questions.